Job Description:
April 26, 2022
A N T I C I P A T E D  V A C A N C Y


All applicants who are interested in filling a position must apply online at www.rtsd.org.
Scroll to bottom of homepage and click on “Employment”..   

The following full-time position will be available on July 1, 2022:
Technology Resource Personnel (12-month position)
Daily Hours:  7:30 a.m. – 3:30 p.m. (30-minute unpaid lunch)

Qualifications:    

• At least 3 years of recent technical work experience in computer support, repair, and maintenance
  • Preferred experience in K-12 environments
• Experience with Windows OS
  • Preferred experience with Mac OS, iOS, Chrome OS, Windows Server
• Relevant certifications:  Microsoft, MSCE, Google, A+; or, Associates Degree in technology field, preferred
• Excellent customer service skills
• Ability to handle multiple tasks and requests at the same time.
• Demonstrate flexible thinking, creativity, and an innovation mindset.

Responsibilities:  

• Provide building support for users and technology.
• Supervise all aspects of the building technology.  Assist students and staff with utilization of hardware, software, and web-based applications.
• Install and troubleshoot hardware and software applications, upgrades, and operating systems.
• Unpack and set up new computers and printers and configure for network access.
• Diagnose and resolve all level 1 technical problems (hardware, software, network, user equipment). Replace hardware components as needed.
• Support user accounts and logins as needed.
• Monitor and maintain device security on all building computers.
• Provide first level support at building help desk via phone, tickets, email, and in-person.

Certified Rate:   $28.60/hr.
Non-Certified Rate:  $22.07/hr.
RESPA:  Click on the following link for information pertaining to the RESPA contract (Radnor Educational Support Personnel Association):  https://resources.finalsite.net/images/v1631627205/radnorcom/hp2gyb3mnzx0tont8fbp/RESPA_2019-2024_Agreement.pdf
RESPA:  10 and 12-month Support Staff (Not Level A Paraprofessional):  Click on the following link for information regarding benefits.  Select RESPA (except Level A):
https://www.rtsd.org/people/departments/human-resources/benefits
 
All applicants who are interested in filling a position must apply online at www.rtsd.org. Scroll to bottom of homepage and click on “Employment”.
Deadline:  Open Until Filled